Shipping policy

Vapes4All Shipping Policy

At Vapes4All, we work hard to process and ship your order quickly and safely. Because we sell age-restricted vape, hemp, and THCA products, all shipments require a 21+ adult signature at delivery.

Order Processing Times

  • Processing Time: 1–3 business days

  • Orders are processed Monday–Friday, excluding major holidays.

  • Orders placed on weekends or holidays are processed the next business day.

Shipping Carriers We Use

Your order may ship using UPS, FedEx, USPS, or a local regional carrier depending on your location and product type.

We do not guarantee delivery dates, as all timelines are controlled by the carrier.

Estimated Delivery Times

Delivery estimates begin after your order has finished processing.

  • UPS / FedEx: 1–5 business days

  • USPS Priority: 2–7 business days

  • Local Regional Carriers: 3–12 business days

Shipping times may vary due to weather, holiday volume, or other delays outside our control.

Adult Signature Required (21+)

All vape, hemp, and THCA shipments require:

  • A 21+ adult present

  • A valid government ID

  • A physical signature

If no adult is available, the carrier may attempt redelivery.

Carrier Responsibility

Once your package is handed to UPS, FedEx, USPS, or any local carrier:

  • They are fully responsible for transit, delays, routing issues, or damage.

  • Vapes4All is not liable for any carrier errors, delays, or mis-scans.

  • We cannot offer refunds for delayed deliveries.

For issues after shipment, please contact the carrier directly.

Tracking Information

Tracking will be sent to your email once your order ships.
Tracking may take 24–72 hours to update depending on the carrier.

Incorrect Address / Returned Packages

Customers are responsible for entering the correct address at checkout.

If a package is returned to us due to:

  • Incorrect address

  • Missing apartment/unit number

  • Undeliverable or refused package

We will contact you with two options:

1. Reshipment

  • Customer pays the new shipping cost.

2. Refund

  • All sales are final. If the product is damaged or nonfunctional, you may contact us to request a replacement within 72 hours of delivery. email@vapes4all.com
    (Returned products cannot be resold due to health and compliance laws.)

Lost or Stolen Packages

If a package is marked “Delivered” but not received:

  • This must be handled through the carrier, not Vapes4All.

  • We will assist you with information if needed, but we cannot refund or replace stolen packages.

Damaged or Incorrect Orders

If your package arrives damaged or incorrect, notify us within 72 hours with:

  • Photos of the packaging

  • Photos of the items

  • A brief description of the issue

Email: email@vapes4all.com

We will help with a replacement if the issue is valid.