Refund policy
Refund & Return Policy
Please read this policy carefully before placing an order.
All Sales Are Final
Because we sell consumable vape and hemp products, we do not accept returns or issue refunds once an order has shipped.
This includes THCA flower, carts, disposables, pods, e-liquids, coils, batteries, and any product that contains oil or liquid.
We cannot resell opened or shipped consumable items for health, safety, and legal reasons.
Defective or Wrong Item Received
If you receive a defective item or the wrong product because of our mistake, we will gladly replace it.
To request a replacement, you must:
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Contact us within 72 hours of the package being marked “Delivered.”
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Provide photos or videos showing the issue.
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Keep all items until we confirm the replacement.
(Do NOT throw anything away before we respond.)
Replacements are only for the same item — not refunds.
No Returns For the Following
We cannot accept returns or exchanges on:
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Disposables / carts / pods
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THCA or hemp flower
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E-liquids or bottles
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Coils, tanks, rebuildables
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Replacement glass
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Batteries or chargers
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Any opened, used, discounted, or sale items
Buyer’s Remorse
We do not offer returns for:
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Ordering the wrong item
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Changing your mind
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Not liking the flavor or effects
Please double-check your order before completing checkout.
Lost or Stolen Packages
Once an order shows Delivered, we cannot issue refunds or replacements for lost or stolen packages.
Please contact the carrier directly.
Contact Us
If you believe you received a defective item or an order error on our end, email us and we will help you.
At email@vapes4all.com
Carrier Responsibility
Please note that UPS is a third-party carrier. Once your package is in their possession, we have no control over shipping times, transit delays, weather disruptions, labor strikes, or any other unforeseen circumstances that may affect delivery.